BizzO: Automate your bookings with BizzO app on the go

Terms and Conditions

Effective Date: 01 November, 2021


General

These terms and conditions (“Terms”) and the privacy policy (as available on the url ) (“Privacy Policy”) (collectively “User Agreement”) forms an electronic record in terms of Information Technology Act, 2000 (“IT Act”) and rules made there under, as applicable, and the amended provisions pertaining to electronic records in various statutes, as amended from time to time. This User Agreement is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and terms and conditions for access or usage of the website bizzo.in (including the uniform resource locator created for each Merchant) (“Website”), the mobile application available on Play Store and app store- BizzO i.e. (“App”) and the uniform resource locator created for each Merchant (the ‘Website’, the ‘App’ is collectively hereinafter referred to as the “Platform”), operated by Tap Smart Data Information Services Private Limited, a company incorporated under the laws of India and its registered office at 1st Floor, 104-T2, Ashmore Emerald Isle, Saki Vihar Road, Near L&T Gate No. 5, Powai, Mumbai-400076, Maharashtra.

Ownership of rights

Any use of this Website/Platform/App or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the explicit permission of BizzO. All information displayed, transmitted or carried on BizzO is protected by copyright and other intellectual property laws. All rights, including copyright, in this Website/Platform/App are owned by or licensed to BizzO. This site is designed, updated and maintained independently by BizzO.

The content is owned by BizzO. You may not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the content available in the Website/Platform/App.

Disclaimer

Information, services, names, pictures, advertisements, images and contents are provided “as is” on this web site. BizzO (Tap Smart Data Information Services Private Limited) expressly disclaims all and any kind of warranties, whether express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Parties using the information provided on this web site may do so after satisfying themselves that the same suits their individual requirements.

BizzO uses information voluntarily provided by users to optimise their experience on our web site, whether to provide personalised elements on the site, or to prepare a better future content base in the interests of our users. However, the information contained on this web site is not intended to be, and should not be treated as legal or professional advice. “BizzO” is a registered trademark. All other trademarks, company names or logos, and product names referred to in this web site remain the property of their respective owners.

In no event shall BizzO be responsible to any person or entity for any loss or damage, whether direct, indirect, incidental, consequential or otherwise, arising out of access or use or dissemination of information contained on this web site, including, but not limited to, loss of profits, data, or damage to the user’s computer systems. The information, contents, names, images, etc. may be changed, updated, modified and/or improved from time to time without any notice.

BizzO shall make all reasonable attempts to eliminate and exclude viruses from this web site. However, BizzO does not ensure or accept any liability in respect thereof. Parties using this web site may take suitable precautions before downloading information.

This Disclaimer Clause and any claims arising out of the use of the information from this web site shall be governed by the laws of India and only the Courts in Mumbai, and no other Courts, shall have jurisdiction over the same. By accessing this web site, the user accepts this.

Communication

When you visit the Website/Platform/App or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website/Platform/App. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Website feedback, user comments and user generated content

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to bizzo.in on or by this Website/Platform/App or otherwise disclosed, submitted or offered in connection with your use of this Website/Platform/App (collectively, the “Comments”) shall be and remain bizzo.in property. Such disclosure, submission or offer of any Comments shall constitute an assignment to bizzo.in of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, we own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. We will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. bizzo.in is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Website/Platform/App will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website/Platform/App will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of ‘spam’. bizzo.in does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Website/Platform/App. You grant bizzo.in the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify bizzo.in and its affiliates for all claims resulting from any Comments you submit. bizzo.in and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.

Payment Failures

In case of a payment failure, please retry ensuring the following:

a)Information passed on to payment gateway is accurate i.e., account details, billing address, password (for net banking)
b)Please check if it is not a case of Partial Authorization i.e., payment card authorization is attempted for a transaction and there are not enough funds available in your account to cover the full amount
c)Please check with your bank if they were facing any downtime issues during the time of transaction
d)Kindly also check if your Internet connection has been disrupted in the process.



If your account has been debited after a payment failure, it is normally rolled back to your account within specified number of business days. You can email us on support@bizzo.in with your order number for any clarification.

If you’re unable to recognize kind of charges, please report the unauthorized purchase within 30 days of the transaction so that we can look into it. It is advisable that you email us at support@bizzo.in with your order number.
 

Merchant's Terms & Conditions

BizzO (Tap Smart Data Information Services Private Limited) (“BizzO” or “we” or “our”) is a private limited company incorporated under the provisions of Companies Act, 2013.

BizzO is engaged in the business of providing digital solutions through digital platform(s) (“BizzO Platform”) which enable the merchants to connect to their customers inter alia by way of integration of social media platforms, in store ordering & billing system and bank/payment gateways (“BizzO Services”).

BizzO is a B2B and B2C company providing technology solutions through the BizzO Platform, to various business(es) and to the end customers as well. It is hereby clarified that BizzO is only a technology provider/intermediary/ecommerce facilitator and that BizzO is not performing any activity/job or providing services which may tantamount to it being a seller, retailer, stockiest and/or distributor.

BizzO has developed an exclusive URL (“BizzO URL”) for each of the merchant listed/registered with BizzO (“Merchant” or “you” or “your”) in order to provide BizzO Services to the customers of the Merchant / user of the BizzO URL (“Customer”). Further, BizzO has developed a mobile application namely ‘BizzO App’ (“BizzO Mobile App”) for assisting the Merchant(s) inter-alia with respect to registration process with BizzO and processing of Customer’s orders.

These terms and conditions (“T&Cs”) shall govern use of the BizzO URL and BizzO Mobile App (together referred as the “BizzO Applications”) by the Merchant; accordingly, please read these T&Cs carefully before accessing or using the BizzO Applications. By using the BizzO Applications, you signify your unconditional acceptance to these T&Cs and other BizzO policies (as framed by BizzO from time to time).


 

Registration & Information

All Merchants shall register on the BizzO Mobile App for offering/selling their products on the BizzO URL. Registration includes (but is not limited to) completing the on-boarding process, providing necessary KYC documents and linking your bank account.

Merchant shall always provide true, accurate, valid, correct, complete and up to date information on the BizzO Applications. Such information shall include (and not be limited to) pricing, inventory, menu, customer data, inputs, bites, discount, taxes, refund and cancellation policies and other information as requested by BizzO from time to time.

For the use of our Services, Merchants will be required to use certain devices, software, and data connections, which BizzO does not supply. For as long as Merchants use our Services, they consent to downloading and installing updates to BizzO’s Services, including automatically, downloading and installing such updates.

Merchants are responsible for all carrier data plan and other fees and taxes associated with their use of BizzO’s Services. BizzO may charge You for Services, including applicable taxes. BizzO does not provide refunds for Services, except as required by Law.

The listing description of the products/services must not be misleading and must describe the actual condition of the product/service. If the product/service description does not match the actual product/service, Merchant agrees to refund any amounts that the merchant might have received from the Customer.

Merchant shall not abuse or misuse the Website/Platform/App or engage in any activity which violates the terms of the User Agreement. In any such case, the Company may suspend Merchant’s account or permanently debar them from accessing the Website/Platform/App.

Merchant shall at all times: (a) strictly comply with all applicable laws, now or hereafter in effect, relating to its performance of these T&Cs; (b) pay all fees and other charges required by such applicable law; and (c) obtain and maintain in full force and effect all licenses, permits, authorizations, registrations and qualification from any authority to the extent necessary to perform its obligations hereunder. Merchant shall be solely responsible for maintaining secrecy and confidentiality of their login details including their user name, password and user code (if any). Merchant shall be solely liable for quality, efficiency, availability and merchantability of its products and services. Further, Merchant shall not offer, sell or deliver any products or services through the BizzO Applications, which are illegal, banned, restricted or which are not in compliance with applicable laws.

Merchant shall solely be responsible for payment of all applicable levies, duties, taxes and alike charges in relation to the products and services. This includes and is not limited to payment of GST. The Merchants may list and provide the details of the products/ services offered for sale to the Buyers as a registered user of the Platform, however the Merchants shall not be permitted to sell any product/service that falls under the list of banned items as detailed in the Annexure and identified by the Company from time to time, or are otherwise prohibited for sale under applicable laws in the region where customer is residing and/or the applicable laws in the region where merchant has set up their shop and/or the applicable laws in the region of service/product delivery or consumption.

In the event BizzO believes/notices that the Merchant is involved in any fraudulent activity/transaction or in any activity which is in breach of applicable law, these T&Cs or any other policy of BizzO, then BizzO would inter-alia have the right to withhold the amounts to be received by the Merchant from its Customer(s) and/or withhold any settlement amount pertaining to previous transactions or current transactions and/or suspend your account till the resolution of the matter/dispute. If we suspect any fraudulent transaction or transactions violating the terms of Website/Platform/App use, we are at sole discretion to cancel such service/product orders. These customers/accounts will be denied access from the use of site or purchase of products in the future.

BizzO reserves the right, but has no obligation, to monitor the services/products posted on the Platform. The Company shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms. Notwithstanding this right, the Merchants remain solely responsible for the content of the materials they post on the platform and in their private messages. Please be advised that such content posted does not reflect the Company’s views. In no event shall the Company assume or have any responsibility or liability for any content posted or for any claims, damages or Losses resulting from use of content and/or appearance of the content on the Platform.

In case of any violation by the Merchant or the Customer, the Company has the right to immediately terminate the access or usage rights of the Merchant or the Customer to the Website/Platform/App without any notice and any such violative information that is displayed or submitted on the Website/Platform/App may be removed immediately and completely and/or report to investigating authorities under applicable Law. If the Company terminates Merchant’s or Customer’s access to the Platform, the Company may, in its sole and absolute discretion, remove and destroy any data and files stored by the merchant or the customer on its servers and the merchant as well as the customer agrees and acknowledges that the Company or the Website/Platform/App shall not in any manner be responsible and/or liable for removing or deleting such information.

Once the merchants have signed up on the Platform, they agree, allow and grant the Platform to gain access to their mobile device to find and keep track of mobile phone numbers of other Users of the Service, their location, inbuilt storage or other storage on their mobile device, access to internet, control vibration, accounts on their mobile device and such other data or information downloaded, added, edited, stored, processed, used, deleted on or from their mobile device.


 

Ordering

BizzO Applications enable the Merchants to offer, sell and take order for their products/services from the Customers (“Order”), by providing various details of their products/services.


 

Service/Product Consumption

Please note that products/services shall be offered by the Merchant himself (or through a third party), hence the Merchant shall be solely liable and responsible in relation to the product/service offering to the Customers.

BizzO does not provide products/services directly to the customer, hence shall not be liable and responsible in relation to the products/services being offered to the Customers. All disputes in relation to the products/services shall be directly settled by the Merchant with the Customers, without the intervention of BizzO.


 

Pricing

Merchants shall ensure that the products/services listed on the BizzO URL are sold at MRP, unless otherwise specified. Merchants need to inform their customers in advance that for certain products/services, if the consumption date is after certain days/months from the booking date, their customer might have to pay as per the differential amount as, prices of certain products/services/items may differ on the date of actual delivery or consumption.

As BizzO does not provide products/services directly to the customer, hence shall not be liable and responsible in relation to the pricing of products/services being offered to the Customers.

 

Rewards

BizzO may, in its sole discretion, provide rewards/cashbacks to any or all Merchants as per its internal policies.

All aspects/policies pertaining to the aforesaid rewards/cashbacks (including but not limited to introduction, amount, criteria, mode, modification, payment and withdrawal) shall be solely decided by BizzO. In case of any abuse, misuse or fraud by the Merchants with respect to rewards/cashbacks, BizzO shall have the right to hold and/or adjust the payment of the Merchants.

 

Payment by the Customers

Customers shall have the option to make payment for their Orders on the BizzO URL (through various available modes) or through cash on delivery mode directly to the Merchant. These payment modes will be decided and modified by BizzO from time to time. BizzO has the right to use only selective payment methods.

Bizzo will offer various payment modes to the registered Merchants. However, the merchants are free to decide the different payment options that they are willing to offer to their customers.

 

Bizzo App Uses Charges

As a consideration for rendering the BizzO Services, BizzO may charge/be paid by the Merchant, the fees / Per Transaction Fixed Charge (PTFC) / Payment Service Charge per transaction (PSC), as decided and informed by BizzO from time to time.
 

Charges & Fees :

Enjoy all features of Bizzo App for 0% transaction fees* and 0% commission charges* Delight your customers with options like buy now pay later (BNPL) , Interest free EMI offers from banks , Cashback offers from wallets.

Bizzo Charges

Cancellation

Customers cannot cancel their Order (or any product/service therein) in the present version of the app and the same can only be cancelled by the Merchant if they are unable to serve the Customer for any reason (including but not limited to unavailability of the products/services/items). If the Customer needs to cancel their service/product order in the present version of the website/app/platform they will need to get in touch with the merchant directly via the communication options provided by the merchant.

BizzO will accommodate customer initiated cancellations in the upcoming versions of the website/app/platform. Details of such upcoming features and related amendments shall be announced on the website/app/platform. However, it is at the sole discretion of the merchants whether they want to enable customer-initiated cancellations or not.

In certain cases (including but not limited to selling illegal products/services/items), BizzO shall have the right to cancel the Orders (or any product/service therein).
 

Limit / Restrictions on Orders

BizzO and/or Merchant reserves the right to put necessary limits / restrictions on the Orders, including but not limited to limit on number of Orders by a particular Customer and minimum & maximum value of the Orders.

 

BizzO’s Limited Liability & Disclaimer

BizzO does not provide or make any representation, warranty or guaranty, express or implied, about the BizzO Services, BizzO Platform, BizzO URL and BizzO Mobile App, and to the fullest extent permitted by law disclaims all liability arising out of the Merchant’s use or reliance upon the same.

In addition to other limitations and exclusions in these T&Cs, in no event shall BizzO, its directors, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to BizzO Services, BizzO Platform, BizzO URL and BizzO Mobile App.

BizzO shall not be liable to the Customers for any product(s) or service(s) provided by the Merchant, or any liability in relation thereto. All claims pertaining to the same shall be directly settled by the Merchant.

BizzO neither makes any representation or warranty as to specifics (such as quality, value, saleability, merchantability, etc.) of the product(s) or service(s) sold or offered to be sold or purchased on the BizzO Applications, nor does it implicitly or explicitly support or endorse the sale or purchase of any product(s) or service(s) on the BizzO Applications.

BizzO accepts no liability for any error, omission, breach or non-performance, whether on behalf of itself or third parties (including the Merchant).

Any contract for sale of any product(s) or service(s) on BizzO Applications shall strictly be a bipartite contract between the Merchant and Customer. Merchant shall solely be responsible for order fulfilment, sale, efficacy, quality, quantity, merchantability, delivery and all other issues. BizzO shall not be responsible for any such aspects/issues and for any loss/damage in relation thereto, and in case of complaints from the Customer pertaining to such aspects/issues, BizzO shall notify the complaints to the Merchant. The Merchant shall be liable for redressing Customer’s complaints at the earliest. BizzO shall not be liable in case Merchant does not satisfactorily address said complaints. Customers shall have the right to initiate appropriate legal action against the Merchant.

It is hereby clarified that BizzO is only a technology provider / intermediary / ecommerce facilitator and that BizzO is not performing any activity/job or providing services which may tantamount to it being a seller, retailer, stockiest and/or distributor. BizzO has no role and responsibility in the actual sale, delivery or fulfilment of the Orders, and BizzO only provides a platform for facilitating Orders. Further, BizzO shall also not be responsible for any payment related issues at Merchant’s or Customer’s end (including but not limited to chargeback or refund related issues).

Details of the items, products, menu, price list, etc. available on the BizzO Applications shall be based on the information provided by the Merchant, and BizzO shall not be responsible for any change or cancellation or unavailability.

In addition to the above terms, the terms and conditions of the Merchant (if any) shall also be applicable in relation to the transactions specified in these T&Cs. Merchant shall inform such terms and conditions to the Customer in advance.

Miscellaneous

User Information: By registration and using BizzO, Merchant and the Customer give us consent to use merchant and customer data for the following purpose:

-to facilitate the transactions or report on these transactions; -to undertake research and analytics for offering or improving our products/services and their security and service quality;
-to check and process your requirements submitted to us for products/services and/or instructions or requests received from you in respect of these products/services;
-to share with you, updates on changes to the products/services and their terms and conditions via the website/platform/email at the sole discretion of BizzO;
-to take up or investigate any complaints/claims/disputes;
-to respond to your queries or feedback submitted by you;
-to verify your identity for us to provide products/services to you;
-to carry screenings or due diligence checks as and when lawfully required by us;
-to monitor and review products/services being offered by the merchants from time to time;
-to undertake financial/regulatory/management reporting, and create and maintain various risk management models;
-for conducting audits and for record keeping purposes;
-for selective offers and promotions, including third party service providers
-to contact merchant and the customer for offering them various fintech products/services and other such products/services as per their sell/purchase history on BizzO;
-to disclose your personal information to third party service providers to perform business functions and services on our behalf. Such functions may include hosting our web servers, analyzing data, providing legal, accounting, marketing and advertising services or other such support services. All such parties will be under obligation to maintain the security and confidentiality of the personal information and to process the data in accordance with our instructions.

Limited Sub-License: BizzO grants you a limited sub-license to access and make personal use of the BizzO Applications and not to modify it, or any portion of it, except with express written consent of BizzO. This license does not include any resale or commercial use of BizzO Applications or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of BizzO Applications or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. BizzO Applications or any portion thereof shall not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of BizzO. It is hereby clarified that BizzO shall not be responsible for any copyright or intellectual property issue in relation to the suggested product images (as available on the BizzO Applications) and in relation to the product images uploaded by the Merchant.

Eligibility: Services of the BizzO Applications will be available to only in select geographies in India. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the BizzO Applications. If you are a minor, you may use the BizzO Applications only under the supervision of a parent or legal guardian who agrees to be bound by these T&Cs. The Company shall not be liable in case of any false information is provided by the User including User’s age and the User and/or his natural or appointed guardian alone shall be liable for the consequences as per the applicable Law of the country to which the User belongs.

Indemnification: You agree to defend, indemnify and hold harmless BizzO, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, which may result in any loss, damage or liability to BizzO, Customer or to any third party, on account of (including but not limited to) breach of any warranties, representations or undertakings, or in relation to the nonfulfillment of any of your obligations under these T&Cs, or arising out of your violation of any applicable laws, regulations. Electronic Record: This document is an electronic record in terms of Information Technology Act, 2000 and the rules made thereunder, as applicable and as amended from time to time.

Modification: BizzO reserves the right to modify or change these T&Cs and other BizzO policies at any time by posting changes on the Website/Platform/App, and you shall be liable to update yourself of such changes. Your continued usage of the services after any change is posted constitutes your acceptance of the amended T&Cs/policies.

Termination: BizzO may terminate this agreement / T&Cs at any time and may do so immediately without notice, and accordingly deny you access to the BizzO Applications. Any such termination will be without any liability to BizzO.

Severability: If any of the provisions of these T&Cs should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these T&Cs are intended to be effective, then to the extent and within the jurisdiction where that term is illegal, invalid or unenforceable, it shall be severed and deleted and the remaining T&Cs shall survive, remain in full force and effect and continue to be binding and enforceable.

Governing Law and Jurisdiction: Without prejudice to the above, these terms and conditions shall be construed in accordance with the applicable laws of India, and the Courts at Mumbai, Maharashtra shall have exclusive jurisdiction in any proceedings arising out of these terms and conditions/between BizzO and the Merchant.

Annexure

List of Prohibited Items

a)Adult goods and services which includes pornography and other sexually suggestive materials (including literature, imagery and other media); escort or prostitution services.
1.Pornography (adults-only store magazines)
2.Pornography (film), X-rated prof, child pornography (includes pornographic materials involving minors), Hentai (anime), home or amateur
3. Soiled undergarments.
4.Products that portray nudity in a gratuitous or graphic manner.
5.Sexually explicit materials (in all media types such as Internet, phone, and printed materials).
6. Escort Services (call girls).
7.Prostitution/Escort services.
8.Webcam chat rooms.
9.Playboy magazines.
10.Sexual Enhancement Products.
11.Sexual Enhancement Ingredients.
12.Adult-only novelty items (sex toys)/Sexual aid devices.

b)Alcohol which includes Alcohol or alcoholic beverages such as beer, liquor, wine, or champagne.
1.Any Alcoholic beverages - Online Sales.
2.Sale of Liquor licenses.
c) Body parts which includes organs or other body parts.
1.Human body parts - Blood, Bone, Eggs, Organs, Sperm
2.Human remains
3.Human waste and bodily fluids
d)Bulk marketing tools which includes email lists, software, or other products enabling unsolicited email messages (spam).
1.Information Guides - selling Bulk email lists, information on how to obtain bulk email lists, Opt-in lists, Corporate email lists, Private email lists, leads that may provide possible sales information.
2.Software or tools designed to send unsolicited email (spam) or harvest email addresses.
e)Copyrighted media which includes unauthorized copies of books, music, movies, and other licensed or protected materials.
1.Recopied media - Media products (books, movies, CDs, television programs, software titles, videogames, and so on) that have been recopied, dubbed, duplicated, or transferred without permission of the rights holder are illegal to sell and are prohibited.
2.Books – Sale of unauthorized copies of books are prohibited.
3.Music - Bootlegs, unauthorized live concerts, unauthorized soundboard recordings, unauthorized merchandise, recopied music in any format, etc., are prohibited.
4.Movies – Sale of unauthorized copies of movies in any format are prohibited. Unreleased / pre-released movies, screeners, trailers, unpublished and unauthorized film scripts (no ISBN number), electronic press kits, and unauthorized props are also prohibited.
5.Photos – Sale of unauthorized copies of photos are prohibited.
6.Radio programs & Concerts – Sale of unauthorized recordings or copies of recordings of radio programs are prohibited.
7.Promotional media - Promotional versions of media products, including books (advance reading copies and uncorrected proofs), music, and videos (screeners) are prohibited. These products are distributed for promotional consideration and generally are not authorized for retail distribution or sale.
8.Rights of Publicity - Celebrity images and/or the use of celebrity names cannot be used for commercial purposes without permission of a celebrity or their management. This includes product endorsements and use of a celebrity's likeness on merchandise such as posters, mouse pads, clocks, image collections in digital format, and so on
9.Television programs - Unauthorized copies of television programs (including pay-per-view events), programs never broadcast, unauthorized scripts, unauthorized props, and screeners are prohibited.
f)Copyrighted software which includes unauthorized copies of software, video games and other licensed or protected materials, including OEM or bundled software.
1.Software - Recopied or duplicated software in any format is prohibited. Academic, OEM, back-up, fulfillment, promotional, beta (prerelease), unauthorized freeware/shareware, and "soft-lifted" versions of software are prohibited.
2.Video games - Video games sold on Amazon.com must be full retail versions. Recopied and transferred video games are prohibited. Mod chips, silver disks, video game emulators, Sega boot-disks, game enhancers, unauthorized video game compilations, unauthorized bundles of video game products, and unauthorized accessories are also prohibited.
3.Transferred Media- Media transferred from one format to another is prohibited. This includes but is not limited to: films converted from NTSC to Pal and Pal to NTSC, laserdisc to video, television to video, CD-ROM to cassette tape, from the Internet to any digital format, etc.
g)Counterfeit and unauthorized goods which include replicas or imitation of designer goods, items without a celebrity endorsement that would normally require such an association, fake autographs, counterfeit stamps, and other potentially unauthorized goods. Illegal goods which includes materials, products, or information promoting illegal goods or enabling illegal acts.
h)Drugs and drug paraphernalia which includes illegal drugs and drug accessories, including herbal drugs like salvia and magic mushrooms.
1.Drug test circumvention aids which includes drug cleansing shakes, urine test additives, and related items.
2.Cocaine, Ecstasy, Hashish, Heroin, LSD, Marijuana, Cannabis, PCP, etc.
3.Synthetic Cannabinoids - JWH-018, Spike99, K2, Orange Crush, etc.
4.Bath Salts/Plant Food - Euphoria, Vanilla Sky, Star Dust, White Dove, Ivory Wave (or Ivory Coast) Purple Wave, Red Dove, Ivory Snow
5.Products that simulate the effects of any illegal drug, such as marijuana and opium-based drugs
6.Gamma hydroxybutyrate (GHB), Kratom, Codeine, Phenylpropanolamine.
7.Steroids.
8.Bongs, Pipes made from metal, most woods, acrylic, glass, stone, plastic or ceramic, Wired cigarette papers.
9.Business providing information on how customers can obtain drugs from overseas.
i)Endangered species which includes plants, animals or other organisms (including product derivatives) in danger of extinction.
1.Animal byproducts that are illegal (skins, organs, tissue, bones, feathers, etc.)
2.Animal byproducts of endangered species
3. Illegal wildlife products
4.Insects or other creatures designated as "plant pests"
5.Selling endangered species are illegal. Offline or Online
6.Parts or products, including fur and feathers, from federally endangered or threatened species
7.Products containing ivory from animals
8.Live animals or hides/skins/teeth, nails and other parts etc. of animals.
j)Gaming / gambling which includes lottery tickets, sports bets, memberships / enrolment in online gambling sites, and related content.
1.Sports forecasting or Odds Making
2.Placing bets on Sports matches/events
3.Customer website guaranteeing a fool proof system to win bets. TT
4.Contests
5.Lottery tickets
6.Grab bags
7.Raffles (Apart from NPO verified companies)
8.Any product reward code, such as Pepsi Points and Coke Rewards, that can be entered into a sweepstakes, raffle, or drawing for cash or prizes. (Applicable only in the state of Tamil Nadu).
9.Games of chance (including sweepstakes, lucky draws)
10.Prognostication - or predicting the games results etc.
11.Coin-operated slot machines. (Allowed only in Goa)
12.Slot machines that can be converted to use coins or currency (Allowed only in Goa).
13.Offering a Free Gift, Prize or Contest/Sweepstakes entry as an inducement to purchase their product or service (Applicable only in the state of Tamil Nadu).
k)Government IDs or documents which includes fake IDs, passports, diplomas, and noble titles.
1.Documents that are designed to look like official documents but are fake.
2.Fake certificates or diplomas.
3.Fake IDs such as licenses or passports.
4.Government vehicle license plates.
5.Passports or a completed application for a passport.
6.Birth certificates or a completed application for a birth certificate.
7.Driver's licenses or completed applications for a driver's license.
8.Items that are used to create or modify IDs, government documents, licenses, or plates.
9.Classified or restricted government documents.
l)Hacking and cracking materials which includes manuals, how-to guides, information, or equipment enabling illegal access to software, servers, watomites, or other protected property.
1.Devices that are primarily useful for surreptitious interception of wire, oral, or electronic communications (i.e., eavesdropping or wiretapping) -Bugging devices, Wiretapping devices, Audio-only or audio/video devices that are disguised to look like something that is not designed to record sound.
2.Devices used for hacking, descrambling, or otherwise obtaining unauthorized access to wire, electronic, or other types of communication.
3.Devices designed to facilitate the surreptitious viewing or recording of individuals for sexual purposes
4.DVD duplicators that bypass copyright protections
5.Blu-ray players that have been modified to disable region coding
6.Credit card reader terminals and portable magnetic stripe card reader
7.Cell phone unlocking devices
8.Cell phones with bad electronic serial numbers (ESN)
9.Products that descramble, or gain access to, cable or satellite television without permission- Blocker devices, Hardware or Software DSS Emulators, Listings for information or guides on "how to" descramble cable or satellite television without permission, Programmed Smart Cards, Smart Card programmers and unloopers.
10.WPA Cracking Software
11.Products designed to intentionally block, jam or interfere with licensed or authorized radio communications - Cell jammers, GPS jammers, Laser jammers, PCS jammers, Radar jammers, Wi-fi Jammers.
12.Cable descramblers and black boxes which includes devices intended to obtain cable and satellite signals for free.
13.Copyright unlocking devices which includes Mod chips or other devices designed to circumvent copyright protection.
m)Miracle cures which includes unsubstantiated cures, remedies or other items marketed as quick health fixes.
1.Websites/Sellers claiming that a product is intended to be used for the diagnosis, cure, mitigation, treatment or prevention of disease in humans unless the claim is cleared or approved by the Drug Authority of India.
2.Miracle Mineral Solutions
3.health/nutritional products offering guaranteed results
4.cures, remedies
5.Sexual Enhancement Products
6.Sexual Enhancement Ingredients
7.products claiming to have mystical properties.
n)Offensive goods which includes literature, products or other materials that: a) Defame or slander any person or groups of people based on race, ethnicity, national origin, religion, sex, or other factors
b) Encourage or incite violent acts
c) Promote intolerance or hatred.
1.Products that promote or glorify hatred, violence, racial, sexual or religious intolerance or promote organizations with such views
2.Ku Klux Klan (KKK) and other hate organizations
3.Any item that glorifies or promotes violence towards animals or humans
4.Sites that promote Hatred, Racism, or Religious Persecution
5.Hate literature printed on T-shirts, banners, posters, caps, etc.
6.Voodoo / Witchcraft.
7.Spell Candles, spell oils, crystal balls, occult ritual items, occult books.
8.Items related to terrorist organizations
9.Offensive goods, crime which includes crime scene photos or items, such as personal belongings, associated with criminals.
10.Morgue or autopsy photographs
11.Historical grave markers or tombstones
12.Artifacts removed from Religious land, government land, or a battlefield site.
13.Products retrieved from a disaster or tragedy site
14.Electric chairs and related capital punishment items
15.Any item related to or glorifying dog fighting, cock fighting
16.Any video of convicted felons or hostages being executed
o)Weapons which includes firearms, ammunition, knives, brass knuckles, gun parts, and other armaments.
1.Pyrotechnic devices and hazardous materials - which includes fireworks and related goods; toxic, flammable, and radioactive materials and substances.
2.Guns - Antique and collectible guns, Automatic guns, Black powder guns, Muzzleloader, Rifles, shotguns, pistols, Sport and hunting guns, Starter guns, Zip guns, etc.
3.Ammunition - Black powder, Blanks, Bullet tips, Gun powder.
4.Gun parts and accessories - Barrels, Camouflaging gun containers, Converters that can give a gun automatic capability, Chokes, firing pins, Frames, such as components, Kits that can be used to create gun
magazines, magazines, Multi-burst trigger activators, Parts or accessories related to assault weapons, Receivers, such as components, Silencers, Trigger assemblies.
5.Knives - Automatic knives, Claws, Knives disguised to look like harmless items, Shobi-zue, "Slasher" knives or other devices used in cockfighting, etc.
6.Explosives - Fireworks, Grenades, Grenade launchers, Military practice grenades, Mines, Rifle grenades, Smoke grenades.
7.Other Items - Billy clubs, Billy stick, truncheon, nightstick, Paddy-Wacker, batons and weighted clubs, Brass, plastic or metal knuckles, Leaded cane/staff/crutch/stick, Nunchaku, Sandclubs, sandbags, or slingshots, Zoobox, throwing stars, Mace/tear gas, Tasers, Crossbows, Hunting and target bows, projectile and concussive weapons that employ gunpowder or explosives, Sansetsukon or three-section staffs
8.Air guns, Airsoft guns, stun-guns, Knives - Hunting knives, Replica swords.
9.Military ordnance such as weapons, ammunition, and their related parts—even if the items are considered demilitarized, demilled, rendered inert, or unserviceable. (We can't confirm whether an item has been changed in such a way that makes it safe and legal to sell or transport)
10.Military vehicles, including aircraft and ships, and the parts or accessories for these vehicles
11.Military / Police uniforms or any part of the uniform (such as badges, patches, armbands, and so on) that designates someone as a police officer from any branch of the Indian Armed Forces or government uniforms. Includes police badges and law enforcement equipment.
12.Military instruments containing radium or any other hazardous substance.
p)Regulated Goods:
1.Air bags
2.Batteries containing mercury;
3.Freon or similar substances / refrigerants.
4.Chemical / Industrial solvents
5.Car titles or logos,
6.Lock-picking device
7.Pesticides;
8.Postage meters
9.Recalled items
10.Slot machine
11.Surveillance equipment
12.Goods regulated by government or other agency specifications.
q)Securities, which includes stocks, bonds, or related financial products.
1.Online auction houses.
2.Check Cashing/ Money Services Banks / Currency Exchange
3.Payday Lending
4.Offshore banking operation
5.Debt Consolidation Services
6.Debt Management Programs
7.Income Tax reduction services
8.Check cashing services.
9.Currency Exchange and Dealing. Wholesale currency which includes discounted currencies or currency exchanges.
10.Money Transmitters
11.Cash Advance services
12.Any issuers, redeemers, and sellers of money orders, traveler’s checks, and stored value products (other than retail gift cards).
13.Liens such as tax liens, tax liens certificates, or mechanic liens
14.Certificates marked and advertised as non-transferable
15.Event tickets, such as concert tickets and sporting events tickets
16.Selling Products/Services as an Agent for a Third Party.
17.Open loop Virtual currency monetization / Gaming points sales.
r)Tobacco and cigarettes which includes cigarettes, cigars, chewing tobacco, and related products.
1.Tobacco - Cigarettes, Cigars, Smokeless tobacco, Dipping tobacco, Blunt wraps
2.Electronic cigarettes - E-cigarettes, Electronic pipes, Electronic cigars, Nicotine nebulizers and similar products, New and replacement cartridges, Atomizers, Smoke juice or similar refill liquid
3.Nicotine inhalers
4.Products, including without limitation, hats, t-shirts and lighters, with cigarette or smokeless tobacco brands or logos
5.Waterpipes/Bongs, hookahs, Sheesha, Wired cigarette papers (also covered under Drug paraphernalia)
s)Traffic devices / equipments: Includes radar detectors/ jammers, license plate covers, traffic signal changers, and related products
t)Multi-Level Marketing collection fees
1.This includes any business where you receive income from your own sales and income from your recruited members.
2.Online payment randomizers (because most of their commissions are paid for recruitment of new members, and typically operate by random placement within the program.)
3.Pyramid Schemes - These schemes often ignore the actual selling of products and services and concentrate on the income you can earn by recruiting new distributors. Pyramid schemes might not involve selling products.
4.Matrix Programs - These programs involve the exchange of money primarily for being added to a waiting list for a product. If you're at the top of the list, you receive a product when a set number of people join after you join.
5.Up-Sell Merchants – A seller induces the customer to purchase more expensive items, upgrades, or other add-ons to make a more profitable sale.
u)Money Making ("Get Rich") Businesses: Includes information guides, warranty fees, mortgage reduction services, and any product or service where a prize is guaranteed, marketing media is unavailable, premiums/incentives are offered, promises of future guaranteed results are made, or any rebate or reward program.

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